Home Name Registry
I am the founder and owner of the Home Name Registry.  I am looking to sell the VERY profitable business.  
Contact me if you are interested. For more info please visit
www.homenameregistry.com

Goodchild/EMPIRE
New enterprise coming soon!

Global Services
Do you need to inject some creativity and enthusiasm into your charity or business?  Has something stalled
but you cannot find the root causes?  Need a new business model?  I offer my partners custom-designed
programs that are used by the most successful of Fortune 500 companies.  I bring intelligence from the board
room to the show room, from Wall Street to Main Street.

Marketing - Buzz, Guerrilla, Viral, Street Teams, Panel Research, Presentation and Speech Writing
Management - Missions and Values, Business Plans, Wilderness Team Building, Seminars
Retail - Mystery Shopping
Cultural - Business Protocols, Cultural Research, International Business Practices, Translation Services

Visit this site's "Innovation" section for:
Creative - Lateral Thinking Ideation, Brain Storming, Stage-Gate Product Management
Quality - Six Sigma, Total Quality Management, Root Cause, Voice of the Customer, Kaizen Events


Marketing
Guerrilla Marketing, Marketing Attacks and Extreme Event Marketing
So the Olympics are coming to your town and you were outbid by Coca~Cola to be the official beverage
provider for the city.  Millions of people from all over the world will swarm your little town.  What is a café
owner like you to do?

GET HARDCORE!  Me and my team can flood any event site, town or city with strategic, loud, and LEGAL
marketing and advertising.  In conjunction with my Buzz marketing and Street Team Formation services I will
get your brand and product into the hands and minds of these customers.  

I use young, beautiful people for sample distribution, buzz  and free handouts, out-of-the-box advertising such
as the use of light and lasers to create impromptu billboards or providing local establishments with point of
purchase advertising such as logo coasters, in stall/over urinal ads, auto wrapping and much more!

Buzz and Viral Marketing
On the evening of April 18, 1775, as British officers and sailors began to mass on Boston's Long Wharf a young
boy who worked at a livery stable overheard one British army officer say to another that "there will be hell to
pay tomorrow!"  With that the young boy ran to the home of silversmith Paul Revere.  This seemed to
confirm the other rumors that came his way throughout that day.  He and his close friend Joseph Warren
were now convinced that the British were about to make a long rumored move - to march on Lexington to
arrest colonial leaders John Hancock and Samuel Adams and to seize the stores of guns and ammunition held
at Concord.  Everyone knows what happened next - the great ride of Paul Revere.  But did you know that
Joseph Warren rode too?  He rode longer and faster and contacted more people - but not to the same effect.  

Why?  

Paul Revere knew how to buzz and Joseph Warren did not.

Consider me the Paul Revere of buzz.  "The opportunities are coming, the opportunities are coming!"

I can make sure the early adopters and innovators are the first to get targeted by your new product.  I know
who likes what and who they like to tell.  Let me create a buzz for you!

    My Word-of-Mouth Buzz success stories -

    Consumer Products
    Dodge Ram Pick Ups - Hershey's Take 5 - Viacord Blood Services - Dunkin' Donuts Latte Lite - Listerine
    Fresh Citrus Pocket Packs - Anheuser World Select - DuPont Zodiac - Castrol Syntec - Wharton School
    Publishing - Tom Peters Project '04 - Shout About Movies! - Al Fresco

    Media
    YouTube - www.NataliePortman.com

    Publishing
    The Power of Impossible Thinking - Fortune At The Bottom of the Pyramid - All Marketers Are Liars -
    The Tipping Point - Amagansett


The Hammer Panel
Need data regarding your target market before you spend those marketing and advertising dollars?  Want to
know if that great idea of yours for a brand, logo, slogan or motto is really all that great?  

I can help you test any ideas that you develop.  

In addition to Measuring existing business, I can also offer a testing environment for your new ideas.  I have
developed a panel of over 3700 members.  The panel has been developed in conjunction with the U.S.
Census Bureau's CSPro software, as well as methodologies used by ACNielsen, the NPD Group and J.D. Power
and Associates.  This helps ensure that I can gather responses from a broad and diverse spectrum of panelists
that represent the population as a whole or I can gather the opinions of a select target market that your
marketing plan aims for.

Presentation and Speech Writing Services
From lectures, commencement speeches, and toasts to press releases, news letters and OpEd rebuttals, I have
had years of experience drafting, refining and proofing copy for major ceremonies, political figures, eulogies,
victim and family statements to be read at sentencing hearings, print media and television broadcasts.  I can
help you improve your presentation skills.  Whether you're looking for someone to help you brainstorm your
ideas or whether you are just looking for a sanity check, contact me to discuss your needs.


Management
Mission Statement, Value Statement, Business Plan and Marketing Plans
After developing or refining your Mission Statement, Marketing Plan and Advertising stance, I will review
them with your Management team and analyze their definition of what should occur versus what does occur.
It is at this stage that the first value added service is provided, by immediately pointing out disconnects
between your vision and the perception of your vision by your management team.

I will analyze all of your recent advertising and promotion efforts.  I provide a synopsis of any delineation
between your advertising target market and your product target market.  This analysis will provide you with
the opportunity to determine if costly advertising is reaching those customers that are most likely to buy your
product, in your location, via your distribution channels.

Customized Motivational Business Seminars
You built your business from the ground up on an idea you had.  You've stayed in business because of your
talent and experience in your field.  Sometimes employees don't share your enthusiasm.  

I can help.  

I will come into your shop and perform a motivational sales and customer service seminar that will energize
your employees.  It's a lot of fun!

Sample Motivational Topics
  • W.I.N. from the get-go™ - It's the little nuances that can send customers and their wallets walking right
    out the door.  
  • Common Sense Customer Service - learn to practice what you preach
  • The Four Pillars of Marketing - Promotion, PR, Packaging and Advertising
  • Competing for the Future - how to get off the treadmill and start running in the right direction
  • Managing Telework - breaking out of the factory mentality in the 21st century
  • Introduction to Six Sigma - Turning process into profits
  • Ethical Marketing and Sales - a marketing manager's talking to
  • Change Management - who moved your cheese?
  • Profit Maximization versus Social Responsibility - a matter of view

Management Team Building Exercises
Is your management team a well oiled machine?  Do you perceive issues with trust?  Has healthy competition
starting to show symptoms of something more serious?  Or even worse, does everyone get along so well that
they don't want to rock the boat?

I facilitate both on-site and wilderness team building exercises.  I can customize a regiment from very soft and
cerebral to hardcore blood and guts programs designed to reveal and heal what's ailing your team.  Whether
solving brain teasers on-site at your headquarters or kayaking out at my wilderness retreat on Shelter Island
you will better understand and improve the dynamics of your management team.


Mystery Shopping
The mystery shopping program's mission is to provide business owners and sales managers with
comprehensive reporting on their customers' shopping experience with them.  I provide a method of
monitoring levels of service experienced by customers.  It assesses exactly what customers like best and
where problems exist, so managers can make immediate adjustments in their businesses.

The program gives you a true, accurate, statistically factual snapshot of what your customers experience when
they shop your wares.  If businesses are truly committed to providing good service to customers, the Mystery
Shopping program is valuable in determining weaknesses at an early stage.

    Key Benefits
    * Gives you an impartial, third-party look into how your business is perceived by your customers.
    * Makes you aware of situations that your customers may not like, but remain silent about.
    * Grants you immediate feedback on a whole host of nuances of your business.

    Capabilities
    My seasoned Mystery Shoppers will shop your business while taking into account all of you individual
    concerns.  My shoppers focus on your Physical Plant (Exterior and Interior), your Sales and Customer
    Service Staff.  They will also shop your business by phone and website.  Wherever your business
    touches customers our Mystery Shoppers will perform a thorough interaction.


Cultural
Business Protocols, Cultural Research, International Business Practice Intelligence
If a business is to survive, it must make rapid and sensitive change.  Do you know the best way to set a
meeting with a Norwegian banker?  What role do you play in the Japanese business card exchange
ceremony?   Bringing a gift to a customer is very insulting in Thailand...or is it Taiwan?

Not knowing the answers to these questions can make or break a deal.  Especially if your competitors know
the answers and you don't.


Translation Services
I provide translation of business documents, marketing materials and user guides from English into any
language.  I make sure your products benefits are made clear and are accurate.



Financial Services Training
Since 1990, I have provided training on financial products to members of the financial services industry.  I am
a subject matter expert on credit analysis and administration, corporate banking, securities regulations, and
processing of equity, derivative, credit and fixed income products.  Contact me to design customized courses
for your team.

Past attendees have included all career levels and disciplines from CEOs, Managing Directors, VPs, Auditors,
Risk Analysts, Bank Examiners, Business and Financial Analysts, General Counsels, Product Managers,
Accountants, Graphic Artists, Consultants, Operations Clerks, Attorneys, and a whole host of technologists.

They are sent by the world leaders of Wall Street and Corporate America as well as from overseas to attend
this course, including, in no particular order:

The Bank of New York - The Federal Reserve Bank - Citigroup - Merrill Lynch - Daiwa Securities

Greenwich Capital - Pershing - Met Life Investments - Barclays Capital - FreddieMac - Bear Stearns

JPMorgan Chase - AIG - TIAA-CREF - Brown Brothers Harriman - Deutsche Bank Securities

Deloitte and Touche - SIFMA - Chicago Mercantile Exchange - WaMu - Standard & Poor's - NASD

BNY Capital Investments - Delaware Group - Allstate - The Northern Trust Company

Broadridge Financial Solutions - Mercantile Bank & Trust - STW Fixed Income Management

The Killen Group - Global Market Investment Banking - Countrywide Home Loans - Microsoft

Countrywide Securities - T. Rowe Price - Grant Thornton LLP - Business Systems Advisory

IBM Canada - Hudson Bay Capital Management - Fidelity Investments - Sungard Phase 3

Ridge Clearing & Outsourcing Solutions - Eaton Vance - DuPont Capital Management - IBM

Commerzbank AG - DTCC - Deutsche Bank - NewRiver - Brentcort Advisors - and many many more!